FirstView Mobile App
The Gresham-Barlow School District has partnered with First Student to provide a bus tracking tool for your smartphone or desktop. This tool will allow you to see the location and direction of your student’s bus in real time. It can also notify you when your student's bus is nearing your stop.
To access this tool, you can download the FirstView 1.0 app on your phone in the App Store or Google Play, or you can access it on your desktop computer at myfirstview.com. Use District Code A7D7W when prompted.
Download the FirstView 1.0 mobile app
1. Download the FirstView 1.0 mobile app
Go to myfirstview.com or search for FirstView 1.0 in the App Store or Google Play.
2. Set Up Your Profile
Open the FirstView app and begin the registration process by clicking on the Sign Up link. Enter your information and click Continue when you are ready to move to the next step. Enter the code emailed to you to verify your email address.
3. Follow a Route
Once you have confirmed your account, login and select "Get Started." Enter the district code of A7D7W. Next, will enter the student's name or nickname (anything works in these fields). Then you will select AM/MID/PM Route, search for and select your student's bus route number. The bus route number can either be found in ParentVUE, by calling your student's school, or by looking at the bus number on the bus.
4. Setup Distance Alerts
To setup alerts for tracking the bus, you will be prompted to “Configure Notification”. Select the location you want to track the bus to, choose a geofence size around your location, and set your time range. When the bus enters your geofence within the time range selected, you will get a notification that the bus is near. Students should still be at their assigned bus stop 10 minutes prior to the scheduled arrival time.
5. Receive Notifications
Go to Settings and select “Notification Recipients” to add email notifications for up to 3 recipients, including yourself. From this screen, you can also edit your Profile or follow another route. Alerts and notifications from your district or the bus depot will appear under Notifications in the menu.
*To receive push notifications, you must allow your mobile device to receive notifications from the FirstView app. You will be prompted upon downloading the app or you can confirm/update your settings within your phone’s app settings.
Ask for Help or Give Suggestions
FirstView provides a dedicated customer support team Monday through Friday:
- Call toll-free 888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET
- Email Customer Support at support@firstviewapp.com
- Use the in-app “✉” button (right corner) to provide feedback
Frequently Asked Questions
- Where can I get access to FirstView?
- How often does the bus move on the map?
- When will I see the bus on the map?
- How do I track the bus?
- Can I follow more than one stop?
- Is it possible to send notifications to my childcare provider and my work email address?
- I need to change my student’s bus stop or home address. Can I do that within the app?
- How do I contact customer support?
